Frequently Asked Questions
I have published to my screen and it is not updating/What do I do if my screen is offline?
How do I update my screen?
What is the best web browser to use for MySignagePortal.com?
How do I create my own layout for content?
Why is my screen displaying "Error (Screen Mode Unmatch)"?
How do I update my screen if it is not connected to the internet? (Plug and play method)
How do I convert my video file to a compatible format?
How do I display my Twitter or Facebook profile?
How do I configure proxy server settings on my screen/player?
How do I display a webpage full screen?
How do I find my screen/player's licence key (S/N)?
What security is in place on My Signage Portal?
What information do I need if there are restrictions in place on my network? (e.g. firewalls)
How do I create an RSS Feed and assign it to a Playlist?
How do I create my own custom weather tool using the Web Zone?
How do I create a custom RSS Feed using a Web Zone?
Back To Support
Multi Zone Layouts
Multi Screen Synchronisation
Scrolling Text /RSS Feeds
Display Live Webpages
Display Live Input