How do I convert my video file to a compatible format?
If you have video files in a format that is not supported (such as MOV, WMV or FLV), or you are having problems displaying your videos, you will need to convert them by taking the following steps.

1 of 7. Download and install a free video convertor for Windows called Format Factory which can be found here:

http://www.pcfreetime.com/

Once you have finished downloading and installing Format Factory, launch the software.

2 of 7. Next, click the "AVI" button.



3 of 7. Now click "Add File".



4 of 7. Next, locate and select the video files you wish to convert and click "Open".



5 of 7. Now click "Output Setting".



6 of 7. Set your "Video Settings" to the following values, and then click "OK":



7 of 7. Click "Start". Once the video has finished converting you can access it by clicking the "Output Folder" button, you can then move it to a more convenient location.

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